Contact Agent eFile
Support when you need it.
Get help with onboarding, validation, filing preparation, billing, Texas court coverage, security, or privacy.
How can we help?
Choose the topic that best matches your question. All requests currently go to support@agentefile.com.
Getting started
Trial and onboarding
Questions about the 30-day trial, account setup, or your first validation.
Product help
Filing support
Questions about validation results, uploads, filing preparation, or supported workflows.
Account help
Billing and subscription
Questions about the $10 monthly subscription, $3 filing charges, payment, or cancellation.
Trust
Security and privacy
Report a security concern or ask about privacy, confidentiality, or data handling.
What to include
Help us understand the issue while limiting unnecessary confidential information:
- your name and firm;
- the email address associated with your account;
- a brief description of the issue;
- the Texas county and court, when relevant;
- the approximate date and time the issue occurred; and
- any nonconfidential error message or validation status.
Do not send passwords, full payment-card numbers, Social Security numbers, or unnecessary confidential case documents by email.